AI + engineering services
Agents that use your tools under clear permissions
An agent is useful when a job takes several steps across different systems: look up an order, read the contract, check stock, draft a reply, create a task. We build agents for specific jobs in your company and give them only the tools and data each job requires. Every tool has defined permissions. For example, an agent might be able to read invoices but not change them, or create a draft order that a person then confirms. The agent knows who is asking and works with that person's access. Every step it takes is logged in a way a colleague can follow. Before an agent goes live, we test it against a set of real past cases, and we keep adding to that set as new situations come up.
Start with your workflow. We agree the first deliverable, data boundaries, scope and budget before work begins.
What we can deliver
What your team receives.
- Job definition, tool list and permission model for each agent
- Connectors to your systems: CRM, ERP, ticketing, email and documents
- Approval steps for actions that change records or contact customers
- Test set built from real past cases, with results
- Step-by-step activity logs and cost limits
Illustrative project example
Company AI agents
At an equipment rental company, customer service staff spend most mornings answering “where is my order?” and “can I extend my rental?”. An agent reads the ticket, checks the booking and delivery status in the ERP and drafts a reply. For extensions, it checks availability and prepares the change, which a staff member confirms with one click. Damage claims always go straight to a person.
The final design follows your systems, documents and operating requirements.
Keep your team in control.
Data protection
Map approved data sources, access rules, retention and provider use before connecting AI to company information.
EU infrastructure options
Scope EU servers or self-hosting and disclose the processing location of model APIs, logs and backups.
Human approval
Agree where AI may suggest, where it may act and where a person must approve the next step.
Can we start small?
Yes. Start with one workflow, one team and an agreed outcome. We scope the pilot after learning about your data, systems and constraints.
Can our data stay in the EU?
We can scope EU-hosted or self-hosted options. The proposal identifies where each component processes and stores data, which providers are involved, and any transfer or remote-access implications. EU hosting alone does not establish compliance.
Can we use the tools we already have?
We start with your current workflow and systems. The proposal identifies the integrations, data access and handoffs needed for a useful first deliverable.